> ## Documentation Index
> Fetch the complete documentation index at: https://docs.porcia.org/llms.txt
> Use this file to discover all available pages before exploring further.

# Pia — AI Assistant

> Porcia's in-app AI assistant — answers questions about your stack and takes real actions.

Pia is Porcia's built-in AI assistant. She has full knowledge of your workspace data and can take real actions inside the app — not just answer questions.

Open Pia from the chat icon in the bottom-right corner of any page.

***

## What Pia can do

<AccordionGroup>
  <Accordion title="Answer questions about your stack" icon="magnifying-glass" defaultOpen>
    Ask Pia anything about your SaaS environment and she'll pull live data from your workspace:

    * "How many apps do we have in our catalog?"
    * "Which apps have a renewal coming up in the next 60 days?"
    * "Show me all shadow IT discovered this month"
    * "Which employees have access to Salesforce but haven't logged in recently?"
    * "What's our total estimated monthly SaaS spend?"
    * "Which OAuth grants have a Critical risk score?"

    <Info>
      Pia pulls live data from your workspace — she never guesses or invents app details, user counts, or identifiers.
    </Info>
  </Accordion>

  <Accordion title="Explain how to use Porcia" icon="circle-question">
    Ask Pia how to do anything in the product and she'll walk you through it:

    * "How do I connect Google Workspace?"
    * "Where do I find browser extension risk scores?"
    * "How do I set up an offboarding playbook?"
    * "What's the difference between a finding and a rule?"
  </Accordion>

  <Accordion title="Take actions on your behalf" icon="bolt">
    Pia can perform actions directly — she'll always tell you what she's about to do and ask for confirmation before anything affects users.

    | Action                | Example prompt                                                      |
    | --------------------- | ------------------------------------------------------------------- |
    | Send a pulse          | "Send a pulse to all Figma users asking if they still need access"  |
    | Manage rules          | "Create a rule to notify me when a new Critical finding is created" |
    | Deny access requests  | "Deny the Notion request from Alex — we already have Confluence"    |
    | Surface opportunities | "Which apps have unused licenses I should review before renewal?"   |
  </Accordion>
</AccordionGroup>

***

## What Pia won't do

<CardGroup cols={3}>
  <Card title="No invented data" icon="circle-xmark">
    Pia only cites data that exists in your workspace. If she doesn't have it, she says so.
  </Card>

  <Card title="No guessed IDs" icon="circle-xmark">
    She never makes up a user ID, grant ID, rule ID, or any other identifier. She looks up first.
  </Card>

  <Card title="No silent irreversible actions" icon="circle-xmark">
    Anything affecting users or removing access shows a confirmation step before proceeding.
  </Card>
</CardGroup>

***

## Tips for better results

<Steps>
  <Step title="Be specific">
    "Show me apps with renewals in the next 30 days" gets a better result than "show me renewals."
  </Step>

  <Step title="Use names, not IDs">
    Pia understands app names, user names, and group names. You don't need to know internal IDs.
  </Step>

  <Step title="Ask follow-up questions">
    Pia maintains context within a conversation. "Now filter that to only High risk" works after an initial query.
  </Step>

  <Step title="Chain your intent">
    "Show me the OAuth grants for Salesforce, then help me decide which ones to revoke" produces more useful output than two separate questions.
  </Step>
</Steps>

***

## Privacy

Pia only has access to data within your workspace. She cannot access other customers' data, the Porcia admin system, or any external sources not connected to your workspace. Conversations with Pia are not used to train public models.

***

## Related

<CardGroup cols={2}>
  <Card title="Governance overview" icon="shield" href="/governance/overview">
    The features Pia can help you navigate
  </Card>

  <Card title="Pulses" icon="bell" href="/governance/pulses">
    Employee outreach Pia can trigger
  </Card>

  <Card title="Rules" icon="bolt" href="/governance/rules">
    Rules Pia can create and manage
  </Card>

  <Card title="Findings" icon="triangle-exclamation" href="/governance/findings">
    Security issues Pia can surface and explain
  </Card>
</CardGroup>