Skip to main content
Playbooks is under Workflows → Playbooks in the sidebar at /workflows/playbooks. It shows a grid of available playbooks and a banner for any currently running playbook executions.

The Playbooks page

When you navigate to Workflows → Playbooks, you see: Active Run Banner — shown at the top when one or more playbook runs are currently in progress. Shows the playbook name, who started it, and how far along it is. Click to open the run detail. Playbook grid — all available playbooks displayed as cards. Each card shows the playbook name, description, step count, last run date, and a Run button. If no playbooks have been configured yet, the page shows an empty state with instructions for your admin to set them up.

What playbooks solve

Recurring IT and security processes — onboarding, offboarding, access reviews, vendor offboarding — rely on tribal knowledge without playbooks. Steps get skipped under time pressure. Playbooks make the process explicit, trackable, and auditable: every step assigned, every completion timestamped.

How playbooks work

A playbook is a named sequence of steps. Each step has a type, a description, and an assigned person or role. When a playbook is run, it creates a run instance that tracks step completion, actor, and timestamp.

Step types

Creating a playbook

Playbooks are configured by workspace admins. To create one:
  1. Go to Workflows → Playbooks
  2. Click New Playbook (admin only)
  3. Give it a name and description
  4. Add steps in sequence — set the type, description, and assignee for each
  5. Save

Example: Employee offboarding

Running a playbook

Manual run

  1. Go to Workflows → Playbooks
  2. Find the playbook card
  3. Click Run
  4. Set the context (e.g. the employee being offboarded)
  5. The run is created and assignees are notified of their steps

Triggered by a rule

Playbooks can be triggered automatically when a Rule fires — for example, trigger the offboarding playbook whenever a user is deactivated in your directory sync.

Tracking a run

Open any active run from the banner or from a playbook’s run history to see:
  • Each step with its current status (pending, in progress, complete, skipped)
  • Who completed each step and when
  • Notes added during completion
  • Overall run progress
All run history is preserved in the audit log.

Built-in starter playbooks

Porcia provides pre-configured starter playbooks you can use as-is or customize:
  • Employee offboarding — SaaS access review and removal
  • Access review — periodic review of who has access to a specific app
  • Shadow IT remediation — evaluate and act on a newly discovered shadow app
  • Vendor offboarding — remove all users and revoke access when cancelling a contract

Next steps

Pulses

Employee outreach that feeds into playbook steps

Rules

Trigger playbooks automatically on events

OAuth Grants

Revoke grants as a playbook step

Access Requests

The request workflow that feeds into provisioning playbooks