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Administrators manage who can use the workspace from Settings → Members. The page has three tabs: Managing members requires the Administrator role. See Roles & Permissions for what each role can do.

Inviting a member

1

Open Settings → Members

The Users tab opens by default.
2

Click Invite user

If an organization provider is connected, you can search your synced directory users and pick someone. Otherwise, enter their email address.
3

Choose a role

Pick the role the person should have. Personal View is selected by default.
4

Add to teams (optional)

If your workspace has teams, you can add the person to one or more of them.
5

Send the invitation

Click Send Invitation. The invitee receives an email with a link to join. Invitations expire after 7 days.
Invitations are sent one person at a time.

Managing existing members

The Users tab lists every workspace member with their role. You can search by name or email and filter by role.

Changing a role

Select a new role from the role dropdown on the member’s row. The change takes effect right away. To give several people the same role, select them with the checkboxes, choose a role in the bar that appears, and click Apply.

Removing a member

  1. Open the Member actions menu (⋯) on the member’s row
  2. Select Remove from workspace
  3. Confirm with Remove
The member loses access to the workspace immediately.
A workspace must always have at least one Administrator. To remove the last one, promote another member to Administrator first.

Teams

Teams are groups of members inside your workspace. They’re available on every plan.

Creating a team

  1. Select Teams in the sidebar
  2. Click Create Team
  3. Enter the team details, review its permissions, and add members
  4. Click Create Team to save
Creating a team requires the Administrator role.

Workspace activity

Invitations, member removals, and team changes are recorded in the Audit Trail, available from the sidebar for roles that can view it. Use its filters to narrow the history to what you need.

Notifications

Each member can adjust their own notification preferences in Settings → Notifications. See Workspace settings for details.

Next steps

Roles & permissions

Understand what each role can do

Workspace settings

Configure integrations and workspace preferences

Rules engine

Route alerts to specific people automatically