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Email forwarding is a legacy option. It requires manual setup per user, only processes emails that match your forwarding rules going forward, and has no historical coverage. If your org uses Google Workspace or Microsoft 365, domain-wide access is significantly more comprehensive and requires no ongoing maintenance.
Use forwarding if your organization cannot grant domain-wide mailbox access — for example, strict security policies, non-Google/Microsoft email providers, or individual users who want to opt in without admin involvement.

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Get your forwarding address

Each Porcia user gets a unique inbox address in the format:
Find yours at Settings → Integrations → Email → Forwarding address.

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Set up forwarding rules

1

Open Gmail Settings

Click the gear icon → See all settings → Filters and Blocked Addresses tab
2

Create a new filter

Click Create a new filter. In the From field, enter vendor email domains separated by |:
Or in the Subject field use keywords: invoice | renewal | subscription
3

Forward to Porcia

Click Create filter → check Forward it to → enter your Porcia forwarding address → Create filter
By sender domain (most reliable):
By subject keywords (broader coverage):
By sender type (catches billing departments):

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Limitations vs domain-wide access

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Testing your setup

After creating your rules:
  1. Manually forward a vendor email to your Porcia address
  2. Wait up to 5 minutes
  3. Check your Porcia dashboard — the vendor should appear

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Troubleshooting

  • Verify the forwarding address is exactly right (copy-paste from Settings to avoid typos)
  • Test by manually forwarding a single email
  • Check your email provider’s sent or filter log to confirm the rule is firing
  • Wait up to 5 minutes after forwarding
Make your filter criteria more specific — use sender domain (@vendor.com) rather than broad subject keywords. You can also add exclusion conditions to your rules.
Rules can be accidentally disabled or overridden by other filters. Check your email provider’s rules settings to verify the rule is still active.

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Next steps

Domain-wide email setup

Switch to the recommended approach

Connect SSO

Discover apps via your identity provider